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Privacy Policy

Last Updated: [Date]

At CoachingTrader, we respect your privacy and are committed to protecting the personal information you provide when using our website, services, coaching programmes, consultation services, and related features.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you have regarding your personal information.

By using the CoachingTrader website, you agree to the practices described in this Privacy Policy.

 

1. Who We Are

CoachingTrader operates an online platform connecting traders with professional trading coaches and coaching programmes.

For questions regarding this Privacy Policy or the use of your personal information, please contact us:

Company: CoachingTrader
Email: [Your Email Address]
Website: [Your Website URL]
Address: [Business Address]

 

2. Information We Collect

We may collect information that you provide directly to us when you use our website or services.

 

Personal Information

Depending on how you interact with CoachingTrader, we may collect:

  • Full name

  • Email address

  • Phone number

  • Country or location

  • Trading experience

  • Trading goals

  • Information provided through consultation requests

  • Information provided through programme applications

  • Communication preferences

  • Payment and transaction information

  • Information submitted through contact forms

  • Information provided when communicating with our team

You should only provide information that is necessary and relevant to your request.

 

Coach Information

If you are a coach working with CoachingTrader, we may also collect and publish information such as:

  • Name

  • Professional title

  • Profile photograph

  • Biography

  • Trading experience

  • Specialities

  • Languages

  • Social-media links

  • Connected programmes

  • Approved articles

  • Approved reviews

Coach profiles and related information may be publicly displayed on the website when approved by CoachingTrader administrators.

 

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • Website interactions

  • Approximate geographic information

  • Date and time of access

This information may be collected through cookies, analytics tools, security systems, and similar technologies.

 

4. How We Use Your Information

We may use personal information to:

  • Provide and manage CoachingTrader services

  • Process consultation requests

  • Review programme applications

  • Connect visitors with appropriate coaches or programmes

  • Communicate with clients, coaches, and applicants

  • Arrange consultation or appointment options

  • Process payments

  • Confirm bookings and appointments

  • Provide customer support

  • Manage coach and programme profiles

  • Display approved reviews

  • Send requested communications

  • Improve our website and services

  • Understand how visitors use our website

  • Prevent fraud, abuse, or unauthorised activity

  • Maintain website security

  • Comply with legal and regulatory obligations

We will only use your information for legitimate business purposes and in accordance with applicable privacy laws.

 

5. Consultation and Booking Information

When you request a consultation with a coach or apply for a programme, the information you provide may be reviewed by CoachingTrader administrators.

The consultation process may involve:

  1. You selecting a coach or programme.

  2. You submitting a consultation or application request.

  3. CoachingTrader reviewing your request.

  4. CoachingTrader providing available appointment options.

  5. You selecting an available appointment time.

  6. Payment being processed through CoachingTrader or an authorised payment provider.

  7. Confirmation being sent to you and the relevant coach.

Information necessary to arrange the consultation may be shared with the relevant coach.

Coaches do not independently control the CoachingTrader booking or approval process unless expressly authorised by CoachingTrader.

 

6. Payments

Payments may be processed through third-party payment providers.

CoachingTrader may receive information necessary to confirm and manage a transaction, such as:

  • Customer name

  • Transaction amount

  • Transaction date

  • Payment status

  • Programme purchased

  • Relevant transaction reference

Where payment processing is handled by a third party, that provider may process your payment information according to its own privacy policy and terms.

CoachingTrader does not intentionally store complete payment card numbers or security codes on its website unless specifically required and lawfully permitted.

 

7. Coaches and Programme Information

CoachingTrader controls the publication and management of coaches and coaching programmes on the platform.

Coaches may not independently publish, modify, price, or approve programmes or clients unless CoachingTrader has specifically authorised them to do so.

When you select a coach or programme, information necessary to fulfil your request may be provided to the relevant coach.

 

8. Reviews

Reviews displayed on CoachingTrader may be submitted by clients or other authorised users.

All reviews are subject to administrative review and approval before publication.

We may collect and display information associated with an approved review, such as:

  • Reviewer name

  • Review content

  • Programme or coach associated with the review

  • Date of review

  • Other information voluntarily provided by the reviewer

CoachingTrader may remove reviews that are fraudulent, abusive, misleading, inappropriate, or otherwise violate our policies.

 

9. Articles and Content

CoachingTrader may publish educational articles relating to topics such as:

  • Trading Psychology

  • Risk Management

  • Strategy and Backtesting

  • Professional Trader Development

  • Funded Trading

  • Choosing a Trading Coach

Articles may be published under the name Coaching Trader Editorial Team or another authorised author.

Articles may contain links to relevant coaches, programmes, consultation services, or other CoachingTrader resources.

 

10. Cookies and Similar Technologies

CoachingTrader may use cookies and similar technologies to operate, secure, analyse, and improve the website.

Cookies may be used for purposes including:

  • Essential website functionality

  • Security

  • Website performance

  • Analytics

  • Remembering preferences

  • Understanding website usage

  • Marketing or advertising, where applicable

You may be able to control or disable certain cookies through your browser or our cookie settings.

Disabling certain cookies may affect some website functionality.

 

11. Analytics and Third-Party Services

We may use third-party services to help us operate and improve the website.

These services may include:

  • Website analytics

  • Payment processing

  • Email communication

  • Appointment scheduling

  • Website hosting

  • Security services

  • Customer support

  • Marketing services

These providers may process information according to their own privacy policies.

We only use third-party services that are reasonably necessary for operating and improving CoachingTrader.

 

12. How We Share Information

We do not sell your personal information as a business practice.

We may share information when necessary with:

  • Relevant coaches

  • Programme providers

  • Payment processors

  • Booking or scheduling providers

  • Website hosting providers

  • Analytics providers

  • Email and communication providers

  • Security and fraud-prevention providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where legally required

We only share information that is reasonably necessary for the relevant purpose.

 

13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

  • The type of information

  • The purpose for which it was collected

  • Whether you have an active relationship with CoachingTrader

  • Legal, accounting, or regulatory requirements

  • Dispute resolution requirements

  • Security and fraud-prevention requirements

When information is no longer required, we may securely delete or anonymise it.

 

14. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Unauthorised disclosure

  • Loss

  • Misuse

  • Alteration

  • Destruction

However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

You should also take reasonable precautions when submitting personal information online.

 

15. International Data Transfers

Depending on the location of our service providers, your information may be processed or stored in countries other than the country where you live.

Where required by applicable law, CoachingTrader will take appropriate measures to protect personal information when it is transferred internationally.

 

16. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These may include the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request restriction of processing

  • Object to certain processing activities

  • Request a copy of your information

  • Withdraw consent where processing is based on consent

  • Make a complaint to an applicable data protection authority

To exercise an applicable privacy right, contact us using the details provided below.

 

17. Marketing Communications

If you choose to receive marketing communications from CoachingTrader, we may send you information about:

  • New coaching programmes

  • Coaches

  • Educational articles

  • Trading resources

  • Consultations

  • Platform updates

  • Other relevant CoachingTrader services

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

 

18. Children’s Privacy

CoachingTrader is not intended for children who are below the minimum age required to use the services under applicable law.

We do not knowingly collect personal information from children without appropriate legal authorisation.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

 

19. Third-Party Links

Our website may contain links to third-party websites, social-media platforms, payment providers, booking services, or other external resources.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

 

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • Our services

  • Website functionality

  • Legal requirements

  • Data-processing practices

  • Third-party services

When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.

We encourage you to review this page periodically.

 

21. Contact Us

If you have questions about this Privacy Policy, your personal information, or how CoachingTrader handles your data, please contact us.

CoachingTrader

Email: [Your Email Address]
Website: [Your Website URL]
Address: [Business Address]

We will review your request and respond within a reasonable period, subject to applicable legal requirements.

© [Year] CoachingTrader. All rights reserved.

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